Complete Course Details
| Sector Name: | TELECOM ( S08 ) |
| Course Name: | CERTIFIED HELP DESK EXECUTIVE ( T02 ) |
| Course Duration & Semester(s): | Months & Total Semester(s) |
| Course Eligibility: | 10th |
| You Will Read In Sem-1 |
| Learn Introduction To Help Desk. Learn What Tools Are Available On Help Desk. Learn How To Resolve Customer Query And Request And Complaint. Learn Concept Of Sales And How To Improve Sales Skill. Document Editing & Designing With Microsoft Word. Data Handling & Management Of Formulas With Microsoft Excel. Learn How To Make A Presentation With Microsoft Power Point. Learn About Internet World With Advance Tools & Tricks Of Google And Others. You Will Learn Introduction Of Personality. Learn About Communication Skills. |