Complete Course Details
| Sector Name: | TELECOM ( S08 ) |
| Course Name: | CERTIFIED CUSTOMER CARE EXECUTIVE ( T01 ) |
| Course Duration & Semester(s): | Months & Total Semester(s) |
| Course Eligibility: | 10th |
| You Will Read In Sem-1 |
| You Will Learn About Concept Of Call Center And How It Works. Learn How To Resolve Customer Query And Request And Complaint. Learn About Crm Software And Internet Concept. Document Editing & Designing With Microsoft Word. Data Handling & Management Of Formulas With Microsoft Excel. Learn How To Make A Presentation With Microsoft Power Point. Learn How To Make Reports And Review Them And Analyze Them. Learn How To Maintain Customer Relationship. Learn Art Of Selling. Learn About Communication Skill Development. |